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Our Service

Air Freight

  • We have developed and maintained an extensive international network of agents.
  • Through this network, we can perform every activity comprehensively, including:
  • Upstream/downstream freight forwarding (pre-flight for imports, post-flight for exports)
  • Representation for imports at the point of departure and for exports at the point of arrival
  • Quality control
  • Customs

Sea Freight

    For ocean freight PT. Batam Nusantara Indonesia can manages your shipments in full container loads (FCL) or consolidated shipments (LCL), from pre-shipment to port to final destination. Our team supports you every step of the way, from defining your needs to running operations.Our business knowledge, recognized expertise, and the importance of customer relationships ensure a tailored service for your ocean freight.We have developed and maintained an extensive international network of agents.
    Through this network, we can perform every activity comprehensively, including:
    • Upstream/downstream freight forwarding (pre sea for imports, post sea for exports)
    • Representation for imports at the point of departure and for exports at the point of arrival
    • Quality control
    • Customs

Customs Clearance

As part of our land, sea, and air transportation services, we provide tailored support to optimize and manage all your import/export customs clearance formalities.

Our team of specialists ensures the safety, reliability, and compliance of your operations, regardless of complexity, for all your international flows.

PT. Batam Nusantara Indonesia is certified as one of the Customs Agent, providing an added guarantee of your operational security.

Shipping Agency

Established with a commitment to excellence, PT. Batam Nusantara Indonesia is a premier maritime service provider specializing in integrated shipping solutions. We bridge the gap between global trade and local port operations, offering specialized expertise in Oil & Gas logistics and Container Liner services. With a 24/7 operational mindset, we ensure that every vessel turnaround is seamless, safe, and cost-effective. Our deep-rooted local knowledge, combined with international safety standards, makes us the partner of choice for complex maritime projects

Marine Service

refers to the broad range of professional services, technical support, and activities associated with the maritime industry, shipping, ports, and ocean operations.

  • Vessel Support: Ship repair, maintenance, fueling (bunkering), and supplying provisions or spare parts to crews.
  • Port & Harbor Operations: Ship piloting, towing (using tugboats), mooring, and cargo handling (stevedoring).
  • Marine Engineering & Surveying: Inspecting ships for safety compliance, analyzing maritime accidents, and designing underwater structures.
  • Offshore Support: Assisting oil, gas, and renewable energy sectors with specialized vessels, diving services, and underwater drone operations.



Owner's Protective Agent (OPA)

Owner's Protective Agent (OPA) is a specialized ship agency hired directly by a shipowner or vessel operator to protect their operational and financial interests during a port call.

  • Financial Oversight: They review the Proforma Disbursement Account (PDA) submitted by the charterer's agent to verify that the port tariffs, fees, and expenses are accurate and compliant with local regulations.
  • Document Verification: They check cargo documents, time sheets, and the Statement of Facts (SOF) for correctness. If there are discrepancies that could hurt the owner financially (such as in demurrage claims), the OPA will issue letters of protest.
  • Independent Reporting: They monitor port movement, berth congestion, and cargo operations independently, providing the owner with transparent, real-time updates rather than relying solely on the counterparty’s reports. [1, 2]
  • Owner-Specific Logistics: They handle matters that the charterer’s agent won't manage, such as coordinating crew changes, delivering Cash to Master (CTM), organizing medical assistance, and arranging for vessel workshops, class surveyors, or P&I club inspections.

Bunker Handling Service

Bunker Handling Service refers to the entire end-to-end process of managing, coordinating, and executing the refueling of a sea-going vessel.


Inland Transport

We are capable to cover the needs of land transportation and calculate the needs of the necessary vehicles use to transport. We provide land transport by many types of land transporters such as trucks and trains. We have our own truck fleets and also have reliable trucking fleet networks to fulfill all of our customers requirements.

Warehouse Service

Providing reliable warehousing as a key part of the supply chain primarily aims to control all the movements and storage of material needed by our customers to process the associated transaction, including shipping, receiving, put away, and picking. We provide warehouse both for controlled temperature materials & dry materials.

Comprehensive Logistics Solutions

Delivering Efficiency and Reliability Every Step of the Way

FAQ

At PT. Batam Nusantara Indonesia, we handle a diverse range of cargo, including retail shipments and complex project cargo. No matter your needs, we've got you covered!

Our air freight service provides swift and reliable transportation of your goods globally. We coordinate with airlines to ensure timely delivery while keeping you updated every step of the way.

We streamline the customs clearance process to avoid delays. Our experienced team ensures all paperwork is handled efficiently, enabling your cargo to move smoothly across borders.

Absolutely! We offer tailor-made relocation solutions for both corporate and residential clients, ensuring a hassle-free experience as you move.

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